Why Choose CD Technology for IT Support

We have been using the services of CD Technology for years and have been very pleased with their response time and ability to resolve issues. Their commitment to customer satisfaction and professionalism shows every time we call.

We've used CD Technology for all our IT mgmt. for the last 5 years. They are always quick to respond and make running our business that much easier knowing we have support if our computers or systems ever go down. It's a relief knowing I don't have to be the IT guy anymore!

Thomas and his team at CD Technology are A+! Always there to help and resolve issues. I wouldn't trust anyone else to support our IT needs!

We have been using CD Technology, and they have always responded quickly and professionally.

Our company has had a great experience with CD Technology! They have taken a huge load off of our staff in maintaining our IT infrastructure. They are always quick to reply and solve any issues we have. We highly recommend this company!

Terrific support. My problem was resolved quickly and efficiently. I couldn't have asked for better service. Thank you!

Computer Depot has been a life saver for my small veterinary hospital. We started with 3 employees and now have 20! They have been there for us in every stage of growth, from helping set up new equipment to networking all systems and troubleshooting everything. They have excellent response time and are very friendly and helpful. I highly recommend.

Very easy to work with and is dedicated to customer satisfaction. My IT guy solved the problem so tomorrow will run smooth.

Hyper-attention to detail which is much appreciate Shrinath!

The CD Technology team has deep knowledge of computer hardware, software, business apps, and networks. They respond quickly by phone and email and provide friendly, efficient service on-site.

CD Technology provides excellent service. Their computer support specialists are always polite and work hard to address any issues that may arise.

Choosing Computer Depot for all our network and computer needs has been a great decision for our company. Friendly, professional and knowledgeable staff.

Great service!

Bigg was a great help, definitely where I turn for any of my issues.

They do a great job building our workstations. Can't recomed them enough.

I don't usually write reviews/opinions, but I felt like I should. From the start of me bringing in parts for a new desktop (I had spaced on labor day weekend) not only did they have it finished. They had it running great before the weekend. Everyone I talked to were happy to answer questions, or concerns I might have. That said I would happily recommend, and hopefully look forward to doing business again in the future!

Excellent IT services for BrightStar Care - a major home healthcare provider here in East Tennessee.

We absolutely love Computer Depot! They are easy to get in contact with and they don't stop until they have resolved our issues with promptness and professionalism. I highly recommend this company.

Love these guys. Josh Biggs, in particular, is a wizard. 2024 Update: Wendell was persistent and polite and helped me solve a longstanding problem. Many thanks.

The team at Computer Depot have been an amazing team to work with. The response time is exceptional and they deliver results!

GREAT COMPANY! FAST SERVICE! EXCELLENT STAFF!

Nice people

Very knowledgeable and friendly staff. Really know what they are doing.

I absolutely love doing business with Computer Depot. They have never, not once, let me down. Anytime I have had an issue with my computer and called for help, they immediately answer their phone and someone remotes in and fixes my problem. Ever now and then, they even send a little surprise gift in the mail just to make their customers feel special and appreciated! Definitely a 5 star rating from us!

Zach was able to fix my laptop in five minutes. Friendly, professional and timely.

We have been using them for several years, GREAT company! Manage both our hardware, software and IT Security.

We've used Computer Depot for many years, and they have never let us down. Their virus protection is the best. We are especially thankful for the remote service.

Computer Depot just raised the bar! Great resolution to a difficult situation with my previous computer. Could not recommend Josh or CD any higher.

knowledgeable and willing to troubleshoot.

I can't praise Shah and the team at Computer Depot Business highly enough! While it's clear that he's expert in his field, he was able to identify my problem, recommend a cost-effective solution that would fill my needs over the long haul, and communicate to an IT-illiterate like me in terms that I could understand. The value for my dollar and the focus on customer service here is second to none. And my setup was seamless and painless- that's a first for me.

All of the staff at CD Technology have been awesome this year! I have had numerous computer issues this year and they have all gone above and beyond to assist me with each one. Thank you so much CD! If you don't have this team covering your back then you need to give them a call.

This company is a joy to deal with! They are extremely responsive and quick with solutions to our problems!

We've been trusting Computer Depot for many years. It has always been a positive experience. We've bought at least 3 systems over the years. Since we moved to TN in 1993 they have been our go to computer vendor.

We hired them as our IT dept. The staff has been wonderful. Very smooth transition. This is our 2nd month and we are very happy. Very fast response times to any problems we have had. Highly recommend there service. Thanks Computer Depot.

We got stuck doing a new computer build and Zach at Computer Depot was able to answer all of our questions and complete the build in a timely fashion at a great price! Our computer is working perfectly and we are very pleased! I highly recommend Computer Depot!

The employees are very knowledgeable and helpful. Understanding I brought my computer in because I do not have that knowledge.

These guys are awesome, professional and always takes care of my needs in record breaking time. Thanks

Always responsive, always professional, and they've never gotten it wrong so far in three years. They keep my small business in operation at a very reasonable price.

They are very professional, Knowledgeable and polite.

Shah is amazing. Quick, accurate, polite, competent.

I had thought I ruined my PC and needed a new CPU or Motherboard but I just needed some thermal paste! These guys are truly knowledgeable and fun to talk to. Thank you guys for saving me some cash and being such a great help during this difficult time! And thank you for following CDC guidelines!

Thomas and the staff went beyond my expectations to rifgt a wrong. Owning a business myself, i understand there will be mistakes, but it is how you handle those mistakes it what determines who you are and your character. These guys will forever have my business snd referrals. Excellant job.

Exceptional service. You will not regret taking your computer needs here to be addressed, serviced and corrected.

Computer Depot is the best!! Being a business owner I need to have my equipment taken care of and fast accurate answers and diagnosis when there is a problem, or I'm out of business! all very knowledgeable and very fair pricing. Would highly rec. for business or personal computers.

I have done business with them for about 5 years. They have consistently provided excellent service.

Great communication over the phone and in person with the technician who helped me figure out what was going on with my laptop. They are very up front an honest about what your charges are every step of the way and consult you before they move forward to order parts. I really love their honesty and they truly care about helping you make the most cost-effective decision when it comes to having a computer repaired.

Very helpful people.. Helped me get a difficult part/cable I needed.. Computer all fixed 😊

Honest and upfront about repair costs and whether it's worth it or not.

Computer Depot has provided service for many of my computer needs. I have always had great service and been pleased with the how promptly I received my computer back.

Computer Depot came right away and solved a problem we had been dealing with way to long! Thanks Tom, you were a great help!

Computer Depot is my choice

Computer Depot is always quick to respond, professional, courteous, accurate, and priced right. I know I can count on them when my computer world gets turned upside down!

Friendly and helpful staff. Price was right

I trust Computer Depot with my computer. They have always answered any questions I’ve had and willing to help when I need them. The employees I’ve talked to have always been polite and very nice.

very helpful, Friendly thank you

they do it right the first time.

The mannerly personnel and their knowledge are 2 of the reasons I recommend CD.

I've used Computer Depot several times and have always been satisfied with the work they did, and how helpful they were. I felt that there prices are equal to everyone else in the industry. Also there turn-around time is much faster than other places from what I hear from friends, and I have never had to take anything back.

Have been using them for about a year now and I've always been treated well. I really appreciate how the staff doesn't talk down to you about the issues like some repair and retail centers.

Brought my parents' computer in for service. Two different staff members answered all my questions and were very polite.

Took my Mac Book Pro to see why it was running slow. They let me know it didn't need upgraded memory. Do you know how many computer stores would be that honest. The best part, no charge for the diagnostics!

Honest

High marks for being knowledgeable and friendly. I barged in while they were packing up at their old location, and they politely asked if I could swing by the new location (on S. Middlebrook) a few days later. I needed some memory chips to upgrade a laptop, and they had just the right ones on hand to sell me.

Amazing service! My laptop went to black screen, they ran diognostic and checked all hard drives and such and turned out it was OK. Even though they spent time checking everything out they didn’t charge me a dime because all was good (apparently it had lost internet connection during an update so just needed to sit on overnight to come back to life). If I had gone to Best Buy and used Geek Squad it would have cost me $85 for same diognostic! I’ll only be using these guys in future and HIGHLY RECOMMEND!!!

After calling multiple shops searching for repair /replacement of a fan on my laptop, I was most impressed with the honesty and knowledge of the tech with whom I spoke. Very rare and much appreciated! Thanks, Shawn!

Fixed my computer in 15 minutes

Exceptional customer service! Thomas and the entire team at Computer Depot are THE Information Technology "Go-To" in East TN. They consistently provide professional, prompt, and accurate solutions to any technological question or concern one may have. We rely on Computer Depot for all of our IT needs!

This has been the most pleasant experience I have ever encountered. Brandon was extremely knowledgeable and helped me understand the nature of my problem. I came to computer depot hoping that my keyboard issue would be fixed. A week ago I sent my computer off to the manufacturer in hopes that my warranty would cover any damage. I was told that the keyboard issue was a result of "liquid damage" and would have costed me almost $500. I quickly told them to send it back to me because I did not have the money for that repair. After I received my computer back, I went to Computer depot to see what the repair cost would be. The keyboard issue was a result of battery residue and not "severe liquid damage" like the manufacturer told me. As a college student and a teacher intern, my computer is extremely important to me. Brandon was very nice and straightforward with the problem and resolution. I will always bring my computer back to this company for any and all problems. Thank you so much!!!!!!!

Took in laptop that needed screen replaced. They fixed it and I was pleased with the repair.

Amazing technicians, very knowledgeable and truthful. You Can Trust them with you computer. Only place I recommend

Friendly staff, efficient and knowledgeable. I've used them multiple times now, for both personal and work computers. I recommend them to everyone!

Have never been treated so kind. I thought this level of customer service was long gone, but Brandon Holmes restored my faith. A nicer, sweeter person I've never met. My 7-year-old computer is running like new, thanks to him but, more importantly, it is Brandon I'll always remember. I'll be recommending Computer Depot to everyone I know. Thank you Brandon, from the bottom of my heart.

Couldn't be happier with the group at CD. Had an issue that was driving me insane for months, which turned out to be a simple fix. I have spent over $100 dollars trying to fix the situation with other shops and CD gave me advice that helped me get it done myself for free. Will be using them in the future for upgrades to my PC. If you need a diagnostic without getting your head ripped off, this is the place to go. Thanks guys!

We use the store in Seymour. They have always provided us with excellent repair service, listened when I try to describe what is wrong, answered any questions I had and their follow up afterwards is fantastic. We have been very pleased with them and will continue to take all our computers, laptops, tablets, etc to them and recommend Computer Depot to any one who is in need of their services.

I was skeptical about this but surprised about their professionalism. I will go back for any hardware issues that I might encounter...

Knowledgeable service technician, easy access, reasonable prices.

They were extremely nice, and helped me pick out the right things I needed for a pc. Would recommend you to check them out if you are in need of any repairs or hardward.

Very friendly and knowledgeable staff.

Friendly very knowledgeable staff. That take one on one time to explain computer "stuff"

This is Judy Sullivan, wife of Wayne Sullivan. I would definitely recommend Ryan at the Kingston Pike location to anybody that has a problem with their computer. He is a computer genius!!!!!! I first met him when my husband purchased a new computer at a national chain of computer stores. They set the computer up for him but was unable to transfer his files from the old computer hard drive to his new computer. We were told It was due to my husband's computer being an older one. I took the hard drive from his older computer into Computer Depot and asked Ryan if he would be able to get my husband's files from this older hard drive. He was able to retrieve all the files from the older hard drive that the BIG national chain store could not retrieve, putting them on a jump drive for me. When I gave this to my husband he was so happy. So when my laptop would not even turn on, it was beeping indicating there was a problem with the processor. Ryan at Computer Depot was where I knew I needed to go. Someone had given me an older laptop that had issues as well. He took both laptops and combined what was good on one with what was good on the other laptop and basically built me a new laptop at a very affordable price! It is like I have a brand new laptop!!!!!! He was very professional keeping me informed of where he was in the process and informing me when it was ready to be picked up. The day I picked up both laptops Ryan's co-worker was kind enough to help me to the car. This office is very professional and efficient. I would give them 10 stars!

CD Technology took a load off our minds and brought us into the 21st century. It was done with professionalism and courtesy. We are so glad to have a partner like them for our IT needs. Their quick turnaround and the staff are most helpful and kind in dealing with our staff.

Great, prompt service! Super professional and helpful staff!

This team has always been attentive to our needs, keeping burps in the info flow to the web and between intra- office devices quickly rectified! The peace of mind fighting the evil forces helps me sleep at night. Highly encourage giving CD Tech a try! (Don’t bother asking for the “Greg discount” has never worked for me)

CD Technology has been wonderful to work with. Recently we had a computer virus issue and they were able to take care without loosing any data. They are always very responsive it we have a problem.

They have been very helpful and efficient with all our needs! ( IT, Email, Phones, setting up new computers) We signed up with them to help with our company email. We were having a lot of issues with it and they came in and got it set up through Microsoft and it has been working properly ever since. We also set up a phone system with them, We love it! We had been using 1 cell phone in the office and the new phone system has made handling calls so much more efficient. We can text and talk with customers back and forth through the computer! They answer every support call or email quickly and efficiently! We highly recommend them!