Learning Center: Q & A

How Important Is Protecting Customer Data?

If your business collects personal information, it's your responsibility to protect it. Implement strong security measures to safeguard every piece of client or customer data.

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How Important is Data Privacy Practices?

Privacy and security are not just concerns for your business; they are even more important to the customers you serve. In fact, nearly 75% of Americans feel that it is "extremely" or "very" important that the companies they work with protect their personal information.

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How Important is Transparency for Businesses?

Being transparent about how you use your clients' data is a great way to differentiate your business from competitors. Clear communication about your privacy practices, and sharing how you manage and protect customer information, helps establish your business as trustworthy and reliable.

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How To Build a Culture of Privacy?

 A culture of privacy begins with education and accountability. Every employee should be educated about their role in protecting client and customer information. It's also essential to ensure that vendors and partners respect and uphold the same privacy standards.

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What To Do If You Lost Your Laptop?

 So, you're in the car on the way home from Starbucks, basking in the glow of consuming your triple-shot, low-foam, extra-hot pumpkin-spice latte, when you suddenly realize your laptop has gone missing. You drive back like the caffeinated lunatic you are, only to discover no one has turned it in. What do you do? That depends on what precautions you have (or haven't!) taken.

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How Do I Strengthen My Cloud Security?

If you're using any kind of cloud application (and these days, who isn't?), you are right to be concerned about data privacy and security. The company hosting your data is ultimately responsible for keeping hackers out of THEIR network, but most cloud breaches are due to USER ERROR.

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How Do I Protect My Information From The Dark Web:

The "dark web" or "deep web" is a part of the World Wide Web we know and love that is accessible ONLY via a special software that allows users and website operators to remain completely anonymous and untraceable. That's why it's the playground for hackers, cybercriminals, drug deals, human trafficking and more.

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How Do I Stay Safe On Line:

 To limit the data gathered on you when surfing the web, trade in your current browser for DuckDuckGo. Unlike Google and Bing, DuckDuckGo doesn't track you online, your history and searches, linking them back to you.

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How Do I Protect My Business From Ransomware:

Did you know that the #1 threat to ALL organizations is internal employees? The people you trust to run your organization are the very same ones putting it at risk: downloading software they shouldn't, falling for phishing scams, clicking on bad links, using weak passwords and opening infected files.

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How To Keep WiFi Secure:

Most businesses will provide a free wi-fi for their employees and customers. Do not let them automatically log into your wi-fi. We go over ways to provide this service but also keep your business secure.

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How Can I Tell If My Email Has Been Hacked?

In today's digital world, your email account is one of your most valuable assets. But what happens if it's been compromised? In this video, we’ll show you the key signs that your email has been hacked and what you can do to secure your account.

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What is PCI Compliance?

If your business processes credit card payments, PCI Compliance is something you can’t afford to ignore. In this video, we break down what PCI Compliance is, why it’s crucial for protecting your customers’ data, and how your business can meet these important security standards.

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My Business Is Too Small To Get Hacked Correct?

Many small business owners believe they’re too small to be a target for hackers—but that couldn’t be further from the truth. In this video, we’ll debunk the myth that small businesses are safe from cyberattacks and explain why they’re often prime targets.

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What is Ransomware?

Join us to understand how ransomware works, its impact, and how you can protect yourself and your data from this malicious software.

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What Is A Server?

Servers are the backbone of the digital world, powering everything from websites to email services. But what exactly is a server, and how does it work? In this video, we’ll break down the basics of servers, explaining what they are, the different types, and why they’re essential for businesses and the internet as a whole.

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What is Antivirus Software?

We’ll break down what antivirus software is and why it’s essential for protecting your devices from malware and other cyber threats. Whether you're a beginner or looking to enhance your cybersecurity knowledge, this video has got you covered!

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What is VoIP?

Popular VoIP services and how they're used in both personal and business contexts. It is becoming the go-to communication method for business and individuals alike.

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What is Phishing?

Phishing is one of the most common and dangerous cyber threats, targeting individuals and organizations alike. In this video, we'll explain what phishing is, how it works, and provide practical tips to protect yourself from falling victim to these online scams.

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What Is A Router?

Routers are essential devices in any home or business network, enabling internet connectivity and communication between devices. In this video, we'll explain what a router is, how it works, and why it's a crucial component of your network setup.

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Is Public WiFi Secure?

Public WiFi networks are convenient but can be a hotbed for cyber threats. Knowing how to secure your connection can prevent data breaches, identity theft, and other cybercrimes.

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How To Keep My Phone Secure?

Smartphones store a wealth of personal information, from contacts to financial data. Protecting your phone from threats can prevent identity theft, data breaches, and unauthorized access.

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What is AUP?

In this informative video, we break down the concept of an Acceptable Use Policy (AUP) and its significance in the digital world. Whether you’re a student, employee, or business owner, understanding AUPs is crucial for ensuring responsible and ethical use of technology and resources.

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What is Co-Managed IT?

Co-managed IT is a partnership approach where an external Managed Service Provider (MSP) works alongside your in-house IT team. This collaboration allows businesses to leverage the expertise and resources of an MSP while maintaining the flexibility and control of an internal IT department.

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What is Sharepoint?

We explore Microsoft SharePoint, a powerful platform designed for seamless collaboration and efficient document management within organizations.  SharePoint is a versatile tool that enhances productivity and collaboration. Whether you’re managing a small team or an entire organization, understanding SharePoint can help streamline your workflows and improve efficiency.

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What is Scareware?

In this informative video, we delve into the world of scareware, a type of malicious software designed to frighten you into taking action—often leading to unintended consequences. Scareware preys on fear and confusion, potentially leading to identity theft, financial loss, and compromised personal information. Being informed is your first line of defense.

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What is the Dark Web?

We dive into the mysterious and often misunderstood world of the Dark Web. Join us as we explore what it is, how it works, and why it exists.  The Dark Web is a part of the internet that offers anonymity but also poses significant risks. Being informed about its nature can help you navigate the digital world more safely.

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