Business Phone System for Knoxville, Sevierville and Surrounding Counties Area Businesses

Is your current phone system not keeping up with the demands of your business, or do you find your company missing calls, or worse yet sales due to lacking functionality or features? A new cloud communication telephone system from CD Technology may be in order. With our new cloud communication solutions in East Tennessee, you can rest assured that your business needs will be met and far exceeded.

Picture of elevate desktop phone

Unified Communication Platform

CD Technology provides state-of-the-art and cost-effective Voice solutions that are simple to set up, use, and manage. We provide easy-to-use cloud-based unified communications service that helps employees be more productive and collaborative with a full-featured phone system, combined with audio/video/content sharing, conferencing, and file sharing capabilities.
Our platform is designed to enhance how your business communicates through Phones, Screen Sharing, Video Conferencing, File Backup & Collaboration, Desktop Control, and Mobile Apps.

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Employee Communication Experience

Picture showing all of the different business functions for the elevate communication system

Business Phone: Stay connected with people no matter where they are.
Presence: Know real-time working status of your teammates anywhere.
Team Chat & SMS: Break away from your inbox with instant communication across any device
File Management: Share and collaborate on documents securely from any location.

Flexibility To Fit Your Workstyles

Picture of laptop, cell phone, tablet and desk phone showing elevate apps

Mobile Device: Move business to your mobile device with the Mobile App.
Desktop App: Use the Desktop App to communicate and collaborate from any computer.
Desk Phone: Pre-configured devices based on your employee needs.

Video Conferencing and Screen Sharing

Your cloud based communication system includes online meeting, an easy-to use, reliable video collaboration tool that includes:

HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
Screen sharing using the computer desktop. You can share your screen with members in real-time, improving collaboration and speed of decision making.
Includes a conference dial-in number, and custom URLs for meetings.

Desktop App

The desktop app acts like a remote control for the user’s associated desk phone, empowering employees to be more effective and efficient with call management.

Place, park, and transfer calls with just a click or two
Call clip feature moves active desk phone calls to the caller’s mobile devices.
On-screen indicator lets you know if your contacts phone is busy, before you call.
Call history for the last 90 days, includes the contact name, date, and time they called.

Mobile App

The mobile app enables a mobile device to become a communications endpoint for the cloud communication service. Employees can now call or receive calls through the corporate phone system and utilize enterprise-level calling features, no matter where they are.

All the most important features of your desk phone, right on your mobile device.
Call flip sends calls directly to your desk phone- without disconnecting the call.
Rings your desk and mobile phone simultaneously – no more missed calls.
Includes voicemail transcription, as well as on-screen voicemail management.

Let CD Technology VoIP service provide the benefits every business needs today:

Low-cost and easy to install- Installing and setting up your new communication system in your office is easier and more affordable than you might expect. Our trained staff will not only provide all of the necessary training and help to make the transition smooth and worry-free, but we can also help you find the right solution that meets your budget.

The ability to take on your company’s workload- With optimized technology, your VoIP system will never go down because too many calls are being made, and the system can grow with your business.

Features that you’ll use- If you want to take a call on your laptop, or on your cell phone when you’re on the go, or you’d like to access a phone number without any hassle, then CD Technology’ VoIP service are definitely for you.

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Q & A

Is VoIP reliable for small businesses, or will it cause more tech headaches?

A professionally installed VoIP phone system for small businesses is more reliable than outdated landlines. With the right setup, you’ll experience crystal-clear call quality, fewer dropped calls, and easier management. And with a local IT provider like CD Technology, your VoIP system in East Tennessee is fully managed—we handle updates, fixes, and support so you can focus on your business, not your phones.

What happens to VoIP service if the internet goes down?

With our VoIP systems for businesses, you don’t have to worry. If your internet connection goes down, your calls automatically reroute to another location or mobile device using built-in failover technology. This keeps your team connected, protects your customer experience, and eliminates missed opportunities. It's one more reason VoIP is a smart, reliable phone solution for East Tennessee businesses.

Is VoIP secure enough for handling sensitive business information?

Yes—VoIP security is strong when configured properly. We set up your system with end-to-end encryption, secure network protocols, and firewall protection. Whether you're in healthcare, finance, or legal, your business VoIP system will be compliant and locked down. As a managed IT provider, we ensure your entire phone setup is secure—because security isn’t optional.

Will learning a VoIP system be difficult for my team?

Not at all. Our user-friendly VoIP systems for small business are designed for simplicity. If your team can use a smartphone, they can easily handle our VoIP platform. We provide hands-on training and full support so you’re confident on day one. No confusing menus or tech jargon—just easy-to-use VoIP for East Tennessee businesses who want simple communication.

How does VoIP help grow my business?

VoIP gives your business advanced phone features without the high cost. Tools like auto attendants, call routing, voicemail-to-email, and mobile access help your team stay productive and responsive. Plus, VoIP systems are scalable—meaning you can add or remove users instantly as your business grows. For small business owners in East Tennessee, VoIP is a smart investment that improves communication, saves money, and prepares you for the future.

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