The Top 7 Reasons Small Businesses Choose
CD Technology

We Have Been Serving East Tennessee for Over 25 Years:
This is our home and our community. You are our neighbor, and we believe in being a good neighbor. As a locally owned and operated business, we believe thriving in a community means contributing to the community. Ask about our Recycle for a Reason program and how it benefits all kinds of local non-profits right here in East Tennessee.

Only CD Staff Answer the Phone:
And we do answer the call. It is important to us that we hear, understand, and communicate a clear resolution to you in a way that you understand. We will never talk down to you, talk in geek speak, or make you feel like your request is trivial. If it is important to you, then it is important to us.

Money Back Guarantee:
We are so sure that you will be satisfied that we have a 90-day money back guarantee. Risk-free, you get to see how we straighten out your technology issues. You also, for three full months, get to experience the joy that proactive maintenance brings by preventing many issues in general so you are freed up to run your business! If you don’t believe we have performed at the highest level possible, we will refund your money.

20 Minute Response Time:
Simply send us an email or make a phone call to our dedicated MSP phone line and we will begin to resolve your issue. Typically, in 20 minutes or less during normal service hours. Prompt response means faster resolution and faster resolution means less down time and that leads to more productivity.

We Are Your IT Service Department:
Your problem becomes our problem, and we take care of it. There is no finger pointing at CD Technology. Once a problem has been identified, we will work with the necessary third-party vendor to resolve the issue.

No Long-Term Contracts:
There are No Long-Term Contracts to sign. We believe we should be free to make a choice every day. We would rather you choose to continue to use CD Technology, than to feel like you are locked into a long-term contract that takes away your voice.

Your Package Is Tailor-Made to Fit You
Not all businesses have the same technological needs. We do not try to fit you in a ready-made box for our own convince. We are equipped and eager to design a package to fit your unique needs.