Patient, Knowledgeable, and Easy to Work With

Ian was incredibly patient and knowledgeable. He made the whole experience enjoyable — not something I usually say about tech issues! He took the time to walk me through everything and made sure I fully understood how to implement the changes. Best of all, my issue is now resolved.

Quick Response, Timely Fix — No Hassle

I had an issue with Outlook, and Keith jumped on it right away. The response was quick, the resolution was timely, and the whole process was smooth and stress-free. I really appreciated the efficient support.

Fast, Friendly, and Followed Through

The staff was friendly and professional from the start. Ian took the time to really understand my issue, researched the right solution, and kept me in the loop the whole way. He called back within a couple hours, remoted in, and fixed the problem — then followed up to make sure everything stayed resolved. That level of service is rare, and I really appreciated it.

Prompt, Professional, and Always on It

CD Technology is an amazing provider! Every time I reach out, I get prompt and professional service. What I really appreciate is that my tech issue instantly becomes their issue — and they act fast to get me back up and running. They’ve taken the stress out of IT problems for me.

CD Technology has been a life saver for my small veterinary hospital. We started with 3 employees and now have 20! They have been there for us in every stage of growth, from helping set up new equipment to networking all systems and troubleshooting everything. They have excellent response time and are very friendly and helpful. I highly recommend CD Technology.

Always There For Us

Having a full-time IT solutions company gives us access to an entire team of technicians to assist us, which means that there is always someone there for us when the need arises. In 2013 RAM was doing anywhere between 10 to 13 events per year and currently we have increased that to 85 to 90 events a year. With our organization's continuous expansion, CD Technology makes sure we never fall behind when it comes to our IT solutions needs and security. They have been with us every step of the way.

We Can Focus On Our Business

Since working with CD Technology, we don't have to worry about the IT part of our business. We can focus on our main goal and that is residential property management. We had always handled managed IT internally, but that took our focus away from our main business. I would absolutely recommend CD Technology. They are always quick to respond and take care of all our IT needs with professionalism and thoroughness.

Issues Are Handled In A Timely Manner.

CD Technology is tops in their field! We love knowing that someone is behind us and our data. Not only that, but the quality of service has been excellent. Everyone is treated well when needing assistance. Issues are handled in a timely manner. I unreservedly recommend CD Technology.

A Huge Help

CD Technology has been fantastic in resolving all of my printer connection issues. The techs are a HUGE help, always! I truly appreciate you guys!

Great Job

CD Technology did a great job getting everything straightened out.

Thanks for all your help and patience.

Has Never Let Me Down

I absolutely love doing business with CD Technology. They have never, not once, let me down. Anytime I have had an issue with my computer and called for help, they immediately answer their phone and a tech remotes in and fixes my problem. We're very pleased with the service we received from CDT technicians! CDT makes us feel special and appreciated!

Every Issue Handled

CD Technology has handled every issue extremely well. The technicians are very helpful and knowledgeable.

Switching Was Easy

Since moving to CD Technology for our IT provider, each individual user gets immediate help when needed. The IT problems have been taken away from our hands. CD Technology is superior when it comes to personal customer service. They are fast and reliable. Switching was easier than expected. During the switch many ongoing issues were resolved and we had no downtime That's a win for me!

PEACE OF MIND

The single biggest benefit for our company since working with CD Technology is peace of mind. Their responsiveness and availability is far better than our previous IT company. You will not regret switching to CD Technology.

Dedicated, Knowledgeable, Quick Turnaround

CD Technology has a very dedicated team, and they are very customer service oriented. The techs are very kind and understanding with those of us who are IT illiterate. They are always pleasant when speaking with them. CDT technicians are knowledgeable and will correct IT issues that arise quickly and efficiently. We love the quick turnaround in response to our needs.

They made our switch over as easy as possible. It actually happened so smoothly and efficiently we didn’t even notice them working on things. The CD Technology team is the BEST at communication. They answer our calls/emails within minutes and usually have the problem solved just as quick. In the event that it does take some time, they are awesome at keeping us updated throughout the process and have even followed up to close out a ticket when we forgot to answer them on it.

TECHNOLOGY “GO- TO”

Exceptional customer service! Thomas and the entire team at CD Technology are THE Information Technology "Go-To" in East TN. They consistently provide professional, prompt, and accurate solutions to any technological question or concern we may have. We rely on CD Technology for all of our IT needs!

PEACE OF MIND

When most practices in our industry think about computers, IT issues, and HIPAA compliance, they probably don’t have thoughts of happiness and peace of mind. For us, knowing that CD Technology is there to answer questions and help with updates and security has been paramount. We truly have peace of mind! We have been so happy ever since they started helping us. CD Technology is the way to go in terms of service, friendliness, responsiveness, and professionalism.

BEYOND NO WORRIES

For our practice, having CD Technology means NOT having to worry about HIPAA compliance, IT issues, or software updates. What really sets them apart though, is how quick and thorough they solve problems. Calls or emails are answered promptly, and concerns are addressed in an easy to understand manner. The customer service at CD Technology can not be beat!

“CD Technology was instrumental in bringing our computer system into the 21st century. Their friendly service, great price-point, and expert advice throughout the whole purchase and installation process was invaluable. It is a comfort know that we have a local business like CD Technology to supply all our tech needs.”

“We are so very glad that CD Technology came to Seymour.   Having a reliable company in the area that can meet our computer needs is essential to our operations, as an emergency service.  We have purchased new and used computer systems and have had them install a training multimedia system at our main station.  They help us update our network security, and keep our systems in repair.  The owner Thomas Hill and his staff are professional and great to work with.”

“When we brought our Mac to Scott at CD Technology, we thought we had lots of problems! We had quotes from other places of upwards of $1000 to get our computer running again! But Scott and his team dove deeper into our machine and were able to fix everything for a fraction of that price, and even did upgrades to our memory! Now our Mac runs better than ever, we saved lots of money, and have found a company we actually trust! It might not be rocket science, but these things are complicated; and the guys at CD Technology explained everything in terms we could understand while being the professionals we needed!”

“CD Technology built all of the desk top computers that we are using at this time. I told them what we do and they gave us their recommendation on what kind of computers that they thought would be best for us. They delivered them timely and made sure that they were set up on our network. They took care of any problem that we experienced, which were very few. I think the best recommendation that I can give is that when we need any new computers or technical help, we will use CD Technology.”

“CD Technology is easy to work with and provides personal service for every individual need, while providing a better quality product custom made to one’s particular application and budget. “

“I would definitely recommend CD Technology.”

Response Time Is Fabulous

CD Technology saves us money and saves us headaches! We no longer need to pay a full time IT salary. Anytime we have a problem, the team takes care of it quickly and without hassle. The very capable technicians are professional and are extremely pleasant to deal with. Response time is fabulous.

“We like the personal service that we receive and CD Technology seems to carry a good product. We’ve been pleased with our two laptops that we purchased. Plus, Nathan is very knowledgeable and great to deal with.”

“I could not run my business without CD Technology. I’m not gifted when it comes to tech, yet my staff kick all problems to me because they don’t know the fix either. It was a wonderful day in my life when I met James and CD Technology. Now, when something goes wrong, I just say “Call James”, and it brightens my day to know that’s one problem that is pretty much solved.”

“We get Prompt, accurate, and courteous service from CD Technology.”

“We use CD Technology because they are personal and no need to chase someone down for help around a big store These guys know their stuff, have quick turn around and fair prices.”

PROMPT Attention and Friendly Customer Service

The single biggest benefit to us, since moving to a Managed Services Program, is being able to reach any of the CDT technicians easily with a call or an email. We appreciate the PROMPT attention to any issue we encounter coupled with very friendly customer service from every technician we've ever worked with and it is what sets CDT apart.

We are very grateful to have a trusted company like CD Technology looking out for us in this digital world.

Response Time Is Fabulous

I appreciated the security of knowing help is only a phone call away.  CD Technology response time is fabulous. As a business professional, I have worked with computers for many years and in previous employments have always had an IT Department to take care of any problem I had, but did not know how to fix.  It is such a good feeling knowing that if something does go haywire I can get help quickly and without feeling bad about calling.

I feel that  I don’t have to wait and wait if I have a computer that is down.  The technicians are right on it, which means so much in today’s world of technology.

No Downtime!

You can rely on this team for all your IT needs. We recently had a serious problem with our network server. They worked all weekend to get the issue resolved so we didn’t have any downtime, and we were up and running on Monday like nothing had happened! They keep in touch every step of the way and are available anytime you have a computer issue that needs to be resolved. The CDT staff is knowledgeable, friendly, and experienced, and always there to help.

Jason Recommends

I’ll tell you what you wanna know about CD Technology. They are the best IT company we’ve ever had EVER in our 43 year history. EVER. CD Technology, Get’em!